Don’t miss an exciting and immersive holiday experience unlike anything else. Take Santa’s magical Elevator Express to the North Pole. Once you arrive, meet Santa, take photos, and make lasting memories your family will cherish for years to come.

 

Santa’s Elevator Express is no longer accepting reservations. Walk ups are available. Click here to view set hours. 
 

 

FAQs:

What dates and times will Santa's Elevator Express be open?
To view hours for Santa's Elevator Express please visit https://whereissanta.com/mall/0424.

 

Will more reservations be made available throughout the holiday season?
In order to accommodate walk ups, additional reservations will not be released throughout the season.

 

Do I need a reservation?
At this time all reservations are sold out for Santa's Elevator Express. We will accommodate walk ups on a first come, first served basis but please expect long wait times, especially on weekends.

 

How much are photos and is the elevator express included?
Photo packages for Santa's Elevator Express range from $44.99 to $54.99. All visits to the experience include a ride in the elevator.

 

How long will wait times be for walk ups?
Please expect 3-4 hour wait times for weekend walk ups. We recommend visiting Santa's Elevator Express on a weekday for shorter wait times.

How many people can fit in the elevator?
The elevator is designed to comfortably accommodate 4-5 adults. Please consider that children and strollers also occupy space. For further information please visit:
https://whereissanta.com/mall/0424